It is the week your big project is due
on the boss’s desk. You have finished your research and all you have
to do now is synthesize everything into one compelling,
comprehensive presentation document. There is a lot riding on this,
so you have blocked out several hours everyday to work on this. You
know you have allowed yourself plenty of time, so when you arrive at
work on Monday, you are feeling very confident you will finish in
plenty of time.
But then the interruptions start. A co-worker drops in to ask a
question and stays for 15 minutes. A phone call from a client sends
you on a wild goose chase and you lose a whole hour. As the day goes
on the interruptions mount, and by the time you head home, you panic
a little bit when you realize that you only got about half as much
done today as you expected to. Now you are behind. What can you do
tomorrow to prevent a repeat of today? Here are a few helpful tips:
First of all, try to preempt interruptions.
Sometimes all you need to do is close the door to your office, if
you have one. If you normally work in a shared space or a cube,
inform those around you that you do not want to be disturbed for
awhile. If possible, turn your desk so that you have your back to
traffic areas to avoid making eye contact and inviting distracting
interruptions. Maybe you could relocate to a vacant conference room
and gain a little privacy. In extreme situations, see if you can
work from home. Remember, you don’t have to allow interruptions. It
is always acceptable to politely explain that you are facing an
important deadline and ask to postpone the conversation to a later
date. If you are fortunate to have an administrative assistant,
inform that person of times when you will not be available to take
calls or visits, and ask them to protect your time.
When you can’t prevent the interruption, handle it head on.
If someone asks to speak with you "for just a few minutes," tell
them you are not available at the moment and reschedule for later in
the day. Of course, they may counter by saying it is "Urgent." When
this happens, specify exactly how long you can give them, and when
that time is up, get up, usher them to the door and tell them you
will get back to them later if they need additional assistance. Keep
the conversation on point by asking them to skip unnecessary details
and explain exactly what it is they need from you. Ask them to
summarize, and you will request specific details if you think you
need them.
Make unwanted visitors as uncomfortable as possible.
This is not to say you should be intentionally rude or
disrespectful. However, you also don’t want people to be able to
"camp" in your office or workspace if you have other important tasks
to complete. You can still be polite without laying out the welcome
mat. For instance, when someone unexpectedly comes into your office,
stand up to greet them and don’t sit back down. This will make it
much less likely that they will sit down, and send the clear message
that you don’t have much time to give them. As you speak with them,
walk toward the door to indicate that you are ending the visit. When
you know you can’t afford to have visitors, try piling folders,
books or other large items on the chairs or sofas in your office so
that there are no convenient places for people to sit. If all else
fails, announce that you have to make an important call or attend to
another important duty in exactly X minutes. When the time is
expired, excuse yourself, pick up the phone (or leave the office
altogether), and promise to continue the conversation at a later
date.
There are, of course, exceptions to all of these rules. Not all
interruptions can or should be interdicted. Sometimes interruptions
are truly important, and may involve issues that are of critical
importance to your team, your boss or your company. The suggestions
in this article are not designed to isolate you from your coworkers
or screen you from the need to address important tasks that are a
legitimate part of your responsibilities. But, now you do have a few
helpful ideas for protecting your time from being hijacked by
others. You must be the judge of when